Located 7 km away from La Fortuna, San Carlos on the way to the volcano. 750 meters northwest from La Palma river, in the ALAJUELA PROVINCE.
Actual situation corresponding to the sustainable development in our company.
Actually, the Mountain Paradise Hotel is in a position of evaluation and develops corresponding to the sustainability part.
This project has approximately one year since we opened this area, developed under a sketch of a boutic hotel; this one was structured in an area of about 28000 square meters, which has an actual infrastructure based on costarrican arquitecture mixing luxury and comfort.
Once it began, the hotel has strict and audited controls about develop as a hotel, in this case we have to mention that:
- We count with controls and registers of the monthly water, and its actually annual to reduce
our consumption.
- Operation plan and laundry handling.
- Preventive support plan for showers, keys and other dispositives.
- Periodic analysis of the drinkable water quality.
- Efficient treatment of residual and black waters.
In the energetic case we have:
- Use of efficient light bulbs.
- Use of electronic Balastros.
- Metasis system.
- Periodic inspection and preventive plan for the different equipments.
- Support and operation plan for the equipment of the production departments.
- Regulation program of lamps for the installations.
- Use of light courtyards at the installations.
- Preventive support plan in electrical installations.
In the recycling part we have:
- Support plan for the solid waste generated during the operation.
- Recycling developing program for paper and how to re use it.
- Elaboration and beginning of recycling plans and hoards in town.
In Biodiversity:
- We avoid disturbances and nuisances for flora and fauna.
- Plans to motivate the visit to National Parks.
- Use of only native species in gardens and green areas.
- Protection of extinction species and wild animals.
Corresponding to acquisition of products and services our company has got the own homework of:
- Buy friendly supply for the environment.
- We give preference to recycling and recycled materials.
- We buy products and items with friendly evolve for nature.
- We forbid the use of estereofon.
One of our politics and one the hotel is very involved with is the community support area, because all this time we have been getting involved with the community according to our company’s operation, besides, the support for educative centers, as well as participating in programs like the blue flag, which is developed by the Fortuna’s aqueduct association, meantime we participate in cultural activities, this way we will be known in a local level as one of the closest hotels to the community.
One of the areas we are working at is the relationship between employees and guests, because this very long process, first for the fluctuation of our guests as well as the employees and then the part of consientization, nevertheless, we are doing activities like:
- Recopilation and analysis of reports about the service quality.
- Develop of programs about evaluation and to get the service better.
- Programs of complaint’s scanning and analysis.
- Capacitating plans for the employees about the guest service.
- Fair contract; we contract woman and minority local people.
- Continuous education programs.
- People draft program.
Structurally, Mountain Paradise Hotel has all the facilities for our guests and visitors besides it has one of the most wonderful volcano s view into our environment and rooms inventory there are three types of accessible rooms for any disable people big access ramps for all kinds of people disable people park, disable people restrooms, even our swimming is designed for all kinds of people.
As a generality of our complex the hotel has premium suites, junior suites and a master suites. The junior suite and the master suite are equipped with one intelligent system, where the guest could control the lights thought a remote control by pressing a button from your bed. Additionally, the room has air conditioning, plasma TV with cable TV, safe box, national and international phone calls, wireless internet access, showers, Jacuzzi,, garden and a wonderful view of the arenal volcano.
Besides, if you need the internet service we have laptops for the guests in the rooms, because these are equipped with the WIFI SERVICE.
